These terms set out exactly what you take on when you open an account at 3dewapokerqq and what we commit to in return — covering account access, wallet transactions through DANA, ShopeePay or Bank Transfer, and how the lobby is made available where local law permits. Read through before you proceed; the rules here are the ones that apply every time you log in.
Account Responsibility
DANA · ShopeePay · Bank Transfer
Jurisdiction-Dependent Access
Policy Revision Notice
KETENTUAN BERLAKU
How These Terms Apply to Your Account
Every time you access the lobby, submit a transaction through DANA, ShopeePay or Bank Transfer, or interact with any part of the platform, you are operating under the terms stated here. These terms do not override local law — where a provision conflicts with the regulations of the jurisdiction you are in, local law takes precedence and the relevant provision is read accordingly. Availability of the platform and its features depends on whether access is permitted under local law in your eligible region. We may revise these terms when operational or legal circumstances require it. When we do, the updated version is published at this address and takes effect from the date shown at the top of the document. Continuing to use the account after a revision is posted means you accept the updated terms. If a revision is material and affects a transaction path — for example, a change to how Bank Transfer confirmations are processed — we will note it clearly in the revision summary. Your account dashboard reflects the active rule set at the time of your session, so checking back here periodically keeps you current.
DANA
ShopeePay
Bank Transfer
Account Dashboard
Eligible Regions
CAKUPAN KEBIJAKAN
What Falls Inside and Outside This Policy
Understanding the boundary of this policy helps you know where to look when something needs attention. The four areas below separate what these terms directly govern from what sits outside their scope.
Account Access
Login credentials, session behaviour and account-level permissions are fully governed by these terms. Any decision about suspending or reinstating access to your account is made under the rules written here, not by a third-party service.
Wallet Transactions
Deposits and withdrawals processed through DANA, ShopeePay or Bank Transfer are covered. The transaction record visible in your account history is the authoritative log of what moved, when it moved and what reference number applies.
Site Content
The lobby, game rooms and promotional material published on this domain are subject to these terms. Content accuracy, availability by region and any changes to what is shown are all governed here, and availability depends on local law.
Third-Party Services
Payment processors, e-wallet providers such as DANA and ShopeePay, and game studios operate under their own terms. We are not liable for how those third-party services behave once a transaction or data request leaves our platform boundary.
HAK PENGGUNA
Practical Actions You Can Take Under These Terms
These terms are not one-directional. You have concrete actions available to you — ways to check what we hold, correct what is wrong and ask for clarity when something is not clear. Your transaction history, accessible after login, shows every DANA top-up, ShopeePay sweep and Bank Transfer entry with its date, amount and status. That record is yours to review at any time; no request is needed to view it. If any account detail — contact information, registered payment method or identity record — is inaccurate, you can update it through the account settings page. Where the correction affects a payment rail, the updated detail takes effect from the next transaction. If a question falls outside what the self-service tools handle, the support channel is the right path. We aim to acknowledge questions promptly; the current contact options are listed in the support section on this page.
Review Your Transaction Record
Log in and open the transaction history section to see the full account-to-wallet log. Each entry shows the payment method used — DANA, ShopeePay or Bank Transfer — along with the reference number and current status.
Correct Account Details
Account settings lets you update your registered contact and payment details directly. Changes to a payment method linked to DANA or ShopeePay apply from the point of saving, not retroactively.
Raise a Policy Question
If a specific clause is unclear or you believe a rule has been applied incorrectly to your account, contact support with the relevant transaction reference or session date. We review each case against the published terms.
Request Account Support
For access issues, account locks or payment discrepancies, reach the support team through live chat or the contact form. Quote your account reference so the team can pull the correct record without delay.
JALUR BANTUAN
How to Reach Us About These Terms
Questions about what these terms mean for your account, or about a specific transaction covered by them, can be directed through any of the three contact paths below. Give your account reference and the relevant date or transaction ID so we can locate the right record quickly.
Live Chat
Open the chat widget from any page once you are logged in. Describe the clause or transaction in question and provide your account reference. The agent on duty will check the active terms and respond to your specific case.
Contact Form
Submit a written query through the contact form in your account area. This path suits detailed questions about policy scope or formal correction requests. Include the transaction reference number if the question relates to a DANA, ShopeePay or Bank Transfer entry.
Account Dashboard
Some policy states — such as active term version, last accepted date and any flagged account notices — are visible directly in your dashboard after login. Check there first; it often answers straightforward questions without needing to contact the team.
KEAMANAN AKUN
How We Handle Your Data and Account Security
The information you provide — including payment method details for DANA, ShopeePay or Bank Transfer — is held only for as long as it is operationally necessary or required by applicable rules in eligible regions. We do not share this data with parties outside the platform except where a transaction requires it, such as passing a reference to your bank or e-wallet provider to complete a transfer. Access to your account record is restricted; only verified support staff with a legitimate need can pull it, and each access is logged.
Data Retention
Account and transaction data is retained for the period required under applicable rules in eligible regions. Once that period ends, records are removed or anonymised. The retention schedule is not adjustable per user request, but you can request a summary of what we hold.
Cookies and Session Data
We use session cookies to keep your login active and preference cookies to remember your last lobby state. No behavioural tracking data is sold to third parties. Cookie settings can be adjusted in your browser at any time.
Account Security Practices
Your login credentials are your responsibility to keep secure. We recommend not sharing access and using a unique password for this account. If you suspect unauthorised access, contact support immediately and we will review the session log tied to your account reference.
Policy Change Contact
If a terms revision affects how your data is handled and you want to understand the specific change, reach the support team through live chat or the contact form. Quote the revision date shown at the top of this page and the relevant clause number.
PERTANYAAN UMUM
Frequently Asked Questions About These Terms
The questions below come from real account-holders checking what the terms mean in practice — covering access, transactions, data and how to act when something needs attention.
When do these terms take effect for my account?
They take effect the moment you complete the account opening process. Each subsequent login is treated as confirmation that you are operating under the version published at that time. The version date is shown at the top of this page, so you can always verify which rules apply to your current session.
What happens if these terms are updated while I have an open transaction?
A transaction already submitted and pending — whether through DANA, ShopeePay or Bank Transfer — is processed under the terms active at submission time. The revised terms apply to new transactions opened after the published revision date, not to transactions already in the system.
Can I use my account if I disagree with a specific clause?
Using the account constitutes acceptance of the full terms as published. If a particular clause raises a concern, contact support before continuing to use the account. We can clarify what a clause means in practice, but we cannot waive a clause for individual accounts on an informal basis.
How do I find out what personal data you hold on my account?
Log in and check the account settings and transaction history sections first — much of what we hold is already visible there. For a fuller summary, submit a request through the contact form with your account reference. Availability of formal data requests depends on applicable rules in your eligible region.
Who do I contact if I think a rule has been applied incorrectly to my transaction?
Reach the support team through live chat or the contact form. Provide your account reference, the transaction ID (visible in your history) and the clause you believe applies. The team will check the record against the published terms and respond to your specific case.
Does this policy cover my DANA and ShopeePay transaction records?
Yes. All deposits and withdrawals processed through DANA, ShopeePay and Bank Transfer are logged under these terms. The transaction record in your account history is the authoritative entry — it shows the method used, the reference number, the amount and the status at each stage of processing.
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